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FAQ

How long until I receive my order?
 
Everything is made to order. We will dispatched your order within 7-9 days. Once your order has been shipped, we will send a tracking number and it should take 2-8 working days to arrive for orders in Australia and up to 1 week plus for international orders. 
 
Do you ship to my country?
 
Yes! We ship worldwide!
To avoid any delays on your order being processed, please make sure all details are entered correctly. Please check mailing address before making purchase!
 
IMPORTANT NOTE: We are not responsible for any additional import/custom charges
 

Local Orders (Australia)

 
Local Orders (Australia): 2-8 business days
 
International orders
 
New Zealand (4-9 business days)
North America, Europe, Asia, and the Pacific (5-9 business days)
Rest of the world (8-18 business days)
 
Shipping cost varies to different countries and is calculated at checkout 
 
I want to cancel my order:
 
We do not accept cancellations after the order has been processed. If there is an issue with your order, please contact support@sachistitch.com ASAP so we can assist you to the best of our ability.
 
If you have a question that was not answered here, please feel free to visit the contact us page!